Technical Customer Success Manager (AI SOC & Automation)

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Technical Customer Success Manager (AI SOC & Automation)

The Opportunity

At D3 Security , we’re redefining cybersecurity operations with the industry’s most advanced AI-powered Security Orchestration, Automation, and Response (SOAR) platform. Our AI SOC helps global enterprises and MSSPs automate threat response, eliminate alert fatigue, and accelerate investigations through intelligent workflows.

We’re looking for a Technical Customer Success Manager (T-CSM) who’s passionate about bridging the gap between technology and customer impact. This isn’t a typical support role — it’s a blend of technical expertise, strategic relationship management, and proactive advocacy. You’ll ensure our customers achieve full value from D3’s automation platform by guiding them through onboardi...