Elevate cloud-based applications as a Technical Analyst EAS Specialist III with Deluxe. This vital role involves performance monitoring, technical analysis, and staff mentoring within a SaaS environment.
In this crucial role, you'll be responsible for ensuring the functionality of live applications and facilitating software upgrades. Collaborate closely with different teams while maintaining a proactive approach to troubleshooting. Your experience will help enhance team skills and operational efficiency in a 24/7 support model.
Key Responsibilities:
• Conduct cooperative troubleshooting with technical teams
• Plan and implement software releases and updates
• Mentor peers and provide training as needed
• Monitor applications for operational performance
• Manage daily operations and team coordination
Requirements:
• Associate's degree in Computer Science or similar
• 3 years of relevant technical analysis experience
• Knowledge of managing operational do...