**We are DR Power, a Generac Company, professional power equipment done right.**

Established in 1985, we are a leader in the design and manufacture of professional-grade gas and battery-powered outdoor power equipment. We are dedicated to the enduring quality and uncompromising performance of everything we build. We stand behind every DR® product and are here to help every customer regardless of when or where they made their initial purchase.

**MINIMUM QUALIFICATIONS:**

+ At least 3 months of customer service or mechanical experience and/or training
+ High School Diploma/GED or equivalent
+ Basic computer skills and the ability to learn new software

**ESSENTIAL DUTIES:**

90%

Answer incoming customer calls. Actively listen and ask questions to understand customer needs, proactively make parts and sales suggestions based on the discovery of customer needs. Support customers with small engine troubleshooting, shop visit set up,...