We’re looking for a detail-driven team player to support our claims handling and administration teams - helping manage caseloads, access client systems, support case management, and contribute to data capture, analysis, and reporting that truly adds value.

Key Responsibilities

* Set up new matter files on the file management system, and handle all basic procedural checks and actions on new files in accordance with agreed procedures.

* Assist claims handlers and supervisors with their daily To Do List and management of their own caseload, under supervision

* Conducting a review of new cases

* Manage notifications and incoming work through third party systems, following established templates and protocols

* Manage a small caseload of low-complexity matters under close supervision, escalating issues as appropriate and ensuring SLA-compliance

* Assume responsibility for basic financial administration and transactions relating to ...