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Job Description
About the job
As our Technical Account Manager, you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimising their payment solutions and delivering exceptional service with your technical expertise and strong interpersonal skills.
The ideal candidate will have a balance of both technical capabilities and interpersonal skills, with strong attention to detail, the ability to create and follow processes, and a propensity to think on their feet.
As our Technical Account Manager, you will have these main objectives:
β Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters
β Customer Success: Understand our clients' business needs...