What you'll do:

• Strategic Customer Engagement & Relationship Management
  • Serve as the primary post-sales technical and success contact for a portfolio of strategic customers.
  • Build and maintain strong relationships with customer stakeholders at all levels (executives, IT, OT, engineering, and end users).
  • Develop a deep understanding of customers’ business goals, technical environments, and digital transformation initiatives.
• Onboarding, Adoption & Enablement
  • Lead customers onboard and ensure smooth handovers from sales.
  • Develop and execute tailored adoption and enablement plans, including training, workshops, and success roadmaps.
  • Guide customers through change management and process alignment to accelerate time-to-value.
• Technical Advisory & Best Practices
  • Provide ongoing technical guidance on AVEVA solutions (Operations Control, PI System, MES, Un...