About The Team The TAM team is responsible for ensuring our customers fully realize the value of Doppel after they’ve signed. TAMs will act as the technical experts for all post‑sale clients, partnering closely with Customer Success to deliver a seamless and impactful customer experience. Our goal is simple: extend the same extraordinary experience customers have as prospects into long‑term success as customers. What You Will Do Develop and validate technical strategies strategies that align with customer environments - will drive knowledge in detections and takedowns Provide technical guidance and best practices throughout the sales cycle and deployment. Collaborate with customer success managers and account executives to support the customer experience from an overall technical POV Support post‑sale activities to ensure customer satisfaction. Collaborate with Eng & Product on customer health - think about how we can get ahead of a customer having a poor health score/churn r...