Join one of AWS’s fastest‑growing organizations as a Technical Account Manager. You will be the principal technical advisor and voice of the customer, crafting and executing strategies to drive adoption and use of AWS services across all industries.

• Provide support to resolve inquiries from enterprise customers regarding AWS services or cloud.
• Complete analysis and present periodic reviews of operational performance to customers.
• Provide detailed reviews of service disruptions, metrics, and pre‑launch planning.
• Ensure AWS environments remain operationally healthy while reducing cost and complexity.
• Foster trusting relationships with customers, understanding their business needs and technical challenges.
• Lead technical discussions with senior leadership regarding incidents, trade‑offs, proactive scope, and risk management.
• Work directly with AWS global engineering and ...