DESCRIPTION
Do you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of “big data” problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?
Key job responsibilities
- Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem
- Work with customers of all sizes to execute on the Enterprise Support value proposition of AWS
- Assist with operational support needs for customers already using AWS
- Collaborate with experienced technical account managers to craft and share best-practice knowledge amongst the AWS communities
- Act as a technical liaison between customers, service engineering teams and support
- Effectively represent AWS within a customer’s environment, and drive discussions regarding incidents, trade-offs and risk management
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish ...