Elevate customer success as a Technical Account Manager with Axon, a role balancing technical skills and strategic client relationships in a hybrid work model. Drive operational enhancements and align solutions with customers' needs.

As a key player at Axon, this Technical Account Manager position requires deep expertise in Axon technologies, especially Axon Records. You will engage directly with customers, ensuring they reach their operational goals while monitoring support tickets and enhancing product roadmaps through collaborative efforts.

Key Responsibilities: • Master Axon technologies, focusing on Axon Records • Serve as the technical liaison between Axon and clients • Participate in meetings for operational communication • Monitor support tickets, providing tier 2 troubleshooting • Facilitate training for customer integrations and workflows

Requirements: • Canadian citizenship with 5 years residency • Over 5 years in IT support or deployment roles • E...