As a Tech Support Associate, you will provide support to consulting and technical teams by contributing to various stages of telecom network implementation and network maintenance life cycle. You will assist the team by providing network maintenance support, conducting root-cause analysis of issues, ensuring high quality and on-time customer service. You will play a critical role by contributing to the knowledge management process while interfacing with internal teams and driving higher efficiency. Basic Qualifications:• This position is based in Richardson, TX. Candidates must reside within a reasonable commuting distance or be willing to relocate. The role may involve occasional travel and/or relocation as required.• High School Diploma/GED or equivalent educational qualification.• Proficient in both oral and written communication, ensuring clarity and professionalism in all interactions• Exposure to computer operating skills• Attention to detail and problem-solving abilities.• Candi...