Duties and Responsibilities:

• Assist with incident, change, and problem management.
• Manage Data Centre inventories – equipment, testers, consumables, etc.
• Fault troubleshooting, rectification, monitor, and supervise data centre facilities maintenance.
• Support Planned Activities such as network / facilities upgrade, new installation and maintain documentation / records, procedures and communication.
• Manage & Supervise subcontractors and third-party vendors.
• Project Management for special network & facilities implementation.
• Compliance with standards of Data Center – PCI-DSS & ISO27001.
• Implement physical security access control and partner with application teams on IT solution implementations.
• Handle customers’ requirement such as delivery acceptance, remote hand supports, etc.
• Handle customers’ order such as provisioning of cages, racks and cross connects.
• Act as the system own...