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Tech Infra PM - OIS, Customer Experience Infrastructure, Customer Project Intake
Amazon
📍
Austin, United States
Location
Austin
Posted
June 01, 2026
Commute
Local Area
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Job Description
Description
Lead the transformation of Amazon's infrastructure operations by owning the complete lifecycle of customer infrastructure projects—from intake evaluation through handover and deployment. As a Technical Infrastructure Program Manager in OIS Customer Project Intake, you will be the single-threaded owner of a portfolio of cross-functional infrastructure builds that directly enable Amazon's fulfillment network expansion. You will evaluate complex customer requests, resolve execution gaps, author deployment strategies, pilot innovative solutions in new use cases, and orchestrate seamless handovers to operations partners—all while maintaining governance over our intake quality deployment runbook and piloting frameworks.
- Guide strategic and tactical execution of infrastructure programs across First Mile, Middle Mile, Last Mile, and Specialty Operations
- Evaluate customer intake requests using data-focused prioritization frameworks and make go/no-go choices that i...
Lead the transformation of Amazon's infrastructure operations by owning the complete lifecycle of customer infrastructure projects—from intake evaluation through handover and deployment. As a Technical Infrastructure Program Manager in OIS Customer Project Intake, you will be the single-threaded owner of a portfolio of cross-functional infrastructure builds that directly enable Amazon's fulfillment network expansion. You will evaluate complex customer requests, resolve execution gaps, author deployment strategies, pilot innovative solutions in new use cases, and orchestrate seamless handovers to operations partners—all while maintaining governance over our intake quality deployment runbook and piloting frameworks.
- Guide strategic and tactical execution of infrastructure programs across First Mile, Middle Mile, Last Mile, and Specialty Operations
- Evaluate customer intake requests using data-focused prioritization frameworks and make go/no-go choices that i...