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Job Description
What success looks like in this role:
This Technical Field Engineer ensures that our federal government client’s systems stay secure, reliable, and mission-ready through expert on‑site technical support and strong client engagement.
The Field Engineer performs activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals.
Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution.
Experience with desktop support, server support, hardware, network and software installation and troubleshooting
Experience with supporting a corporate Windows environment
Printing (installation, deployment, configuration, disposals)
Software and Hardware diagnostic skills and building/upgrading PC's
Test and Tag experience highly r...