Tech Customer Service — Technology / Sales Support (Italian + English) — Lisbon, Portugal (Remote)

We're urgently looking for an Italian and English-speaking professional to join a remote team providing tech-focused customer service for a global technology company's sales department. Problem solvers welcome.

Key Responsibilities:

- Provide tech-related customer service in Italian for the sales department of a leading tech brand

- Handle rotating shifts Monday–Saturday, 08:00–19:00 from home

- Troubleshoot issues quickly with a solutions-first approach

- Maintain composure and empathy when handling difficult or frustrated customers

- Accurately record interactions and suggest process improvements where relevant

- Collaborate remotely with team leads and support colleagues

What We're Looking For:

- Italian at native level; English required

- Natural problem solver with a solutions-first attitude

- Empa...