The Team Manager – Fraud Prevention is responsible for the day-to-day leadership and performance of frontline Fraud Analysts responsible for detecting, preventing, and responding to fraud across Latitude’s products and portfolios.

This role plays a critical part in delivering timely, accurate, and customer‑focused fraud outcomes, ensuring operational SLAs are met while maintaining strong risk controls and regulatory compliance. The Team Manager translates strategy and operating standards set by the Senior Manager into consistent frontline execution, capability uplift, and high‑quality customer interactions.

The role has a strong focus on people leadership, workflow management, and quality assurance, ensuring analysts are supported to perform in fast‑paced, high‑risk environments while delivering fair and empathetic outcomes for customers.

What will you contribute to?

Frontline Leadership & Performance

• Lead, coach, and develop a te...