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Team Leader - Customer Service Operations

🏢
Lennox
📍 Chennai, India
📍
Location Chennai
📅
Posted June 07, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

  • Under general supervision, evaluates and processes basic Lennox Industries customer email and online inquiries for price, availability, order placement and return goods authorizations.
  • Responsible for the day-to-day operations of a team of representatives that handles customer service inquiries and problems
  • The supervisor must take charge of the day-to-day application of organizational policies and procedures and serve as a liaison with key customers to resolve problems and discrepancies.
  • Plan, direct, supervise and evaluate work flow.
  • Direct and coordinate staff involved in a variety of activities, such as order processing, consumer relations, sales support, reviewing warranty claims and problems, processing customer returns and exchanges and expediting service and repairs.
  • Coordinate work activities to achieve the volume expected to meet operational requirements.
  • Recognize and...

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    📍 Location Details

    🌆
    City
    Chennai
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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