Team Leader Customer Care (all genders) Fuel & Plus Service
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now part of Edenred SE. In short: We simplify mobility.
Team Leader Customer Care (all genders) Fuel & Plus Service
in Vollzeit in unserer Division Operations in Kleinostheim nahe Frankfurt zum nächstmöglichen Zeitpunkt gesucht.
Deine Aufgaben:
Verantwortung für die fachliche und disziplinarische Führung inklusive Mitarbeiterentwicklung, Coaching und Budgetplanung
Steuerung und Optimierung zentraler Prozesse durch Definition relevanter KPIs und die kontinuierliche Identifikation von Verbesserungspotenzialen
Erstellung und Monitoring aussagekräftiger Reports, KPIs un...