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Team Lead (with Logistics Experience)

🏢
Diversify
📍 Taguig, Philippines
📍
Location Taguig
📅
Posted May 30, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Summary

A Team Leader for a Logistics Account will manage and support a team of approximately 10 to 15 agents.

Responsibilities

  • Assist agents in their development and guide them in their work,
  • Monitor employee work schedules, absences, lateness, etc.,
  • Handle escalation and customer follow-up cases,
  • Carry out coaching,
  • Provide a report on a daily basis with the supervisor.

    • Qualifications

  • At least 2 years of experience in a customer service position.
  • At least 6 months in a team leader position or the equivalent.
  • Experience in the transportation field (An asset and encouraged).
  • Good communication skills, written and spoken.
  • Able to manage difficult cases.
  • Interpersonal behavior, team player, innovation, diligence, and customer focus.
  • Qualities, autonomy, resourcefulness, versa...

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    📍 Location Details

    🌆
    City
    Taguig
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

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