Key Responsibilities

1. Team Leadership & Operational Management

• Lead, mentor, and manage a team responsible for trade promotion management and claim processing.
• Define and monitor KPIs (TAT, accuracy, compliance adherence) for the trade claims team.
• Drive continuous improvement initiatives to enhance process efficiency and controls claim processing and reduction in errors.
• Global role covering more than 30 markets.

2. Promotion Setup & System Management

• Oversee setup, validation, and tracking of all promotional schemes in SAP and Anaplan TPM/TCM platform.
• Ensure correct mapping of various trade schemes, channel spends, promo mechanics, slab-based incentives, and retailer agreements.
• Maintain system hygiene and coordinate with cross functional team’s support for issue resolut...