Team Lead: Retentions page is loaded## Team Lead: Retentionslocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todayjob requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.****Job Purpose**Connect with the customer and consultant, conduct needs analysis and propose solutions and benefits to the customer and consultant. Need a solid knowledge of products, their characteristics, and market as well as focus on growth of the brand. Ensure consultants are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational results.**Responsibilities**Operations Management Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols. Performance Management Develop and pro...