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Team Lead, Customer Service
ThermoFisher Scientific
π
singapore, Singapore
Location
singapore
Posted
June 05, 2026
Commute
Local Area
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Job Description
Work Schedule
Standard (Mon-Fri)
Environmental ConditionsOffice
Job DescriptionAt Thermo Fisher Scientific, we are seeking an experienced Team Leader to support our Customer Care Manager/Senior Manager in leading the Customer Service team based in our Singapore Shared Service center. Operating within our Supply Chain and Commercial Operations function, you will assist in day-to-day leadership and operations in a rapid, fast-paced environment while serving as a trusted business partner to commercial and functional teams.
Your key responsibilities (including but not limited to):
- Support the Manager in leading, motivating, coaching, and supervising the Customer Care Team
- Assist with hiring and on-boarding of new employees
- Support and conduct team meetings and one-on-one sessions with direct reports under Manager's guidance
- Be an effective Change Agent who leads by example and handles periods o...