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Taiwanese speaking Customer Success Specialists
FlowDesk CX
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Kuala Lumpur, Malaysia
Location
Kuala Lumpur
Posted
June 01, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
We are expanding our Customer Success team and need someone who isn't just fluent in Taiwanese, but who truly understands the nuances of the culture and the Passion for Excellence our brand represents.
The Mission: You'll be the voice of a global shopping platform, helping our Taiwanese-speaking customers navigate their orders, resolve concerns, and experience luxury-level support. This isn't about clearing a queue; it's about representing a world-class brand with responsibility and empathy.
What we are looking for:
- Native-level Taiwanese (Hokkien) fluency is a must, alongside strong English (B2) for our internal multicultural collaboration.
- A Degree or Diploma (any field). If you're a fresh grad in Mass Comm or English, this is a perfect first step into a global corporation.
- At least 6 months of experience in any customer-f...