Overview

The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels. The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are:

1. Responsibility : The CSS represents the client and is the face of the brand to the outside world.

2. Quality and a Passion for Excellence : We always want to shoot for the best possible result.

The CSS is expected to project a professional company image through various communication channels.

Roles and Location Details

Hiring company: TP Malaysia

Client: Tobacco International Project

Position: Taiwanese-speaking Customer Success Specialist

Candidates nationality: Only hiring Taiwanese or Malaysian who is fluent in Taiwanese language

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