Key Information

• Hiring company: TP Malaysia
• Client: Tobacco International Project
• Position: Taiwanese-speaking Customer Success Specialist
• Candidates nationality: Only hiring Taiwanese or Malaysian who is fluent in Taiwanese language
• Location: Livingston tower, George Town, Penang, Malaysia
• Job Details: Customer service, handle inbound, Live chat/ email
• Operations Hours: 9 a.m. - 6 p.m., 5 working days in a week
• Malaysian nationality salary: Basic salary RM 3,300 + Language allowance RM 300 + monthly performance bonus up to RM 300 (based on performance)
• Join Date: 16th March 2026
• Taiwanese nationality salary: Basic salary RM 8,000 + Language allowance RM 300 + Housing allowance RM 600
• Join Date: 6th April 2026

Overview

The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific in...