Become a Systems Support Engineer with Framestore, enhancing technology infrastructure for visual effects. Join a team that values training and development while supporting local and global efforts.
Framestore is seeking a skilled Systems Support Engineer to contribute to their dynamic team. This role involves troubleshooting and maintaining storage, networking, and virtualization systems. If you have expertise in supporting OS images and software for systems, this opportunity allows you to work closely with artists in a collaborative environment.
Key Responsibilities:
• Provide escalation support for incidents via JIRA service desk
• Administer OS images and application packages across various platforms
• Monitor system health with tools like Grafana and Nagios
• Collaborate on projects to enhance artists' workflows
• Participate in on-call rotation for extended support
Requirements:
• 3+ years in a level 1 IT or similar role
• Hands-on hardware experienc...