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Job Description
Our client is a well-established Tauranga business, providing end-to-end IT and cloud solutions to SME and larger clients. They offer a broad service mix, including managed IT, cloud hosting, connectivity and hardware, with a strong reputation for reliability and responsive support. As they continue to grow, theyโre focused on maintaining high service standards and a grounded, team-first culture.
Based in their central Tauranga offices, youโll be part of a tight-knit team supporting a diverse business client base. Youโll provide systems design, deployment, maintenance, and technical support across IT and phone services with an exceptional level of customer service and professionalism.
Your daily work will focus onโฆ
- Delivering high-quality technical support across cloud, servers, networks, security, and end-user systems
- Providing Level 1 and 2 (sometimes L3) support, both remotely and on-site
- Installing, configuring, monit...