**RH**:Raul García
**Location**:any state of Mexico
**Industry - Sector**:MALS
**What you'll do?
**
- Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing profiles/skilling, users, porting of TFN and DIDs.
- Strengthen understanding in maintaining security, backup, and redundancy strategies as defined by senior staff
**What you'll bring**:
- Strong Working knowledge of AWS.
AWS console, Amazon Connect, Lex, Lambda, DynamoDB, CloudFront, Cognito, CloudWatch, etc.
- Agile Methodology
- Strong understanding of scrum practices, including writing user stories, prioritization, refinement, and other ceremonies
- Experience with issues and project tools such as JIRA and Confluence
**Soft skills**:
Work Underpressure, Quality at work, Results Oriented
**What can YOU expect in a career with Capgemini?
**
- Working in a team environment, Consultants will focus...