Qualifications NQF Level 5: Certified in a 3-year National Diploma, BSc Computer Science, or BCom Information Systems (or similar). Advanced UML or BPMN course would be advantageous. Business Analyst Certification, Diploma, or Advanced BA Qualification is advantageous. Responsibilities Interaction with People: Lead requirements-gathering sessions and workshops, brainstorming sessions and status meetings with business stakeholders Interact with technical team members such as solution architects, developers and system analysts Work with the Experience Design and design team on requirements for new customer journeys, giving input on business requirements. Interface with offshore development teams in different time zones Work with external partners regarding data integration efforts Communicate relevant information regarding project impacts to business stakeholders Provide mentorship regarding best practices for documentation, story structure, and analysis processes for other Analysts Inte...