UPMC is looking for a Systems Analyst Intermediate to join their team. This position will be Hybrid, mostly remote with occasional on-site visits to Quantum and or Hospitals for Go Lives/Support as needed. Looking for candidates with experience in Radiology PACS systems/Healthcare IT/Imaging application support.

Description
A Systems Analyst Intermediate provides advanced application support within Radiology IT systems, serving as a key technical resource for troubleshooting and optimization. This role mentors junior staff, leads defined projects, and plays an active role in supporting and resolving major incidents. The analyst demonstrates increasing autonomy, deeper technical expertise, and sound decision-making skills while working effectively under minimal supervision.
Responsibilities:

+ Second and Third Level Support (Including Maintenance Activities): Independently triage and resolve level 1 and level 2 support issues. Escalate level 3 support issues acco...