UPMC is hiring a full-time Systems Analyst-Intermediate (Application Support) to join their Essential Solutions IT team. This opportunity offers work life balance, an excellent UPMC total rewards package, and opportunity for career growth. If you are a motivated analyst with application support experience and excellent communication skills, APPLY NOW

Work Location: Hybrid - 1-2 days a week on site at the Quantum building located at 2 Hot Metal Street Pittsburgh, PA.

Work Hours: Daylight. 7/8AM-3/4PM 40 hours per week.

Purpose:
Under the general direction of the management team and senior staff, the Systems Analyst - Intermediate is responsible for ensuring the stability, usability, and continuous improvement of the Avasure Telesitting/Episodic applications. This role combines technical troubleshooting, business analysis, and user support to maintain reliable operations and deliver high-quality service to stakeholders.

Responsibilities:

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