**Position Description & Qualifications**

Join our team as a Systems Administrator!

Serco supports CMS, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges.

**As a Systems Administrator, you will:**

+ Troubleshoot and repair various physical IT systems.
+ Assist or perform Preventative Maintenance on various physical IT systems.
+ Work with other IT staff to ensure backup and updates to key systems are performed.
+ Troubleshoot system performance issues.
+ Provide technical support and guidance to users.
+ Maintain all systems, applications and configurations.
+ Install new software releases and system upgrades; evaluate and install patches and resolve software-related problems.
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