Amentum is seeking a System Administrator 2 to provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.

**Essential Responsibilities:**

+ Senior Tier level ticket support for one of the PKI Tool
+ Providing troubleshooting support for end users having issues with various PKI tools
+ Testing new PKI tool releases
+ Testing new compliance guidance per the functionality of the PKI tools
+ Basic understanding of Window desktop tools and Linux command line functions
+ Reviewing and updating documentation and SOPs
+ Understanding of using a ticketing system and navigating confluence pages

**Minimum Requirements (Knowledge, Skills, and Abilities):**

+ Needs a good understand of Windows and Linux as an end user

**Clearance Required:** TS/SCI Poly

**Minimum Ed...