Elevate your technical career with P&P Optica as a System Operations Support Specialist, focused on Linux, networking, and customer success in a hybrid environment. Help improve food safety and quality using innovative solutions.

P&P Optica is seeking a technically skilled System Operations Support Specialist for its Customer Success team. Your expertise in troubleshooting, programming, and hardware will enhance customer onboarding and support processes. This hybrid role based in Waterloo, Ontario, involves working with diverse teams to solve complex problems efficiently.

Key Responsibilities:
• Lead technical onboarding for new customers and integrate systems
• Troubleshoot technical issues with Linux command-line tools
• Own customer communication throughout all support phases
• Plan software updates and manage onboard systems
• Collaborate with customers and IT on network requirements

Requirements:
• 3-5 year...