Job overview

An opportunity has arisen to join the Switchboard Team at Imperial College Healthcare NHS Trust which is part of the Patient Service Centre. Ideal candidates should be well-organised and hardworking, with excellent communication and administrative skills. 

Ideally they should have at least 1 year NHS Call Centre/ Switchboard experience.

The Switchboard Service based at Charing Cross Hospital is one of the nerve centres of healthcare provision in West London. It serves Imperial College Healthcare NHS Trust and Chelsea and Westminster NHS Foundation Trust.

It handles on average 4000 calls per day and is a busy and exciting environment in this central location.

The successful candidate will be able to demonstrate excellent communication, prioritisation and initiative skills, along with attention to detail. The ability to work under pressure is a must.