Patrique Mercier Recruitment FR is a premier recruitment agency dedicated to connecting talented individuals with top-tier job opportunities across Greece. We are excited to announce an opening for a Swedish Speaking Customer Experience Representative to join our vibrant team. In this essential role, you will be responsible for fostering positive relationships with our Swedish-speaking customers, ensuring they receive exemplary service and support.

Responsibilities

• Act as the primary liaison for Swedish-speaking customers, providing assistance through phone, email, and chat.
• Handle customer inquiries, resolve issues promptly, and offer detailed information about our products and services.
• Maintain thorough records of customer interactions and issues in our CRM platform.
• Collaborate with various departments to improve customer service processes based on client feedback.
• Stay informed about product knowledge and company polic...