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Job Summary

Customer Service Support Specialist answers the telephone switchboard and greets customers in a retail environment. Incumbent also assists the regional office team with administrative support function serving internal/external customers and prospective customers.

Requirements

EDUCATION

High school diploma or equivalent.

EXPERIENCE

Minimum one (1) year customer service experience dealing with customers via telephone and in-person.
Experience performing supportive functions in a customer-oriented environment.

ESSENTIAL SKILLS & ABILITIES
Proficient in general computer operations with knowledge of Microsoft Outlook, Word and Excel

Skills

• Active Listening • Conflict Resolution • Decision Making • External Collaboration • Interperso...