Environmental Services Manager/Support Services Manager

Key Responsibilities

Achieving resident & family satisfaction and employee engagement targets

Ensuring that health & safety risks to residents, employees and the general public are minimized or eliminated

Ensuring that installed equipment is maintained in working order or serviced as required

Ensuring that capital spend and department budget are within established guidelines

Collaborating with the Executive Director and leadership team to maximize resident satisfaction

Managing: hiring, training and engaging a team of environmental services staff to deliver quality service to residents

Complying: maintaining environmental services in compliance with regulations and company policies and processes

Leading, mentoring and helping the environmental services team as required (hands‑on leadership)

Building and maintaining strong relationships with r...