Support Officer (Management Information Systems)

Job Openings: Support Officer (Management Information Systems)

Responsibilities

• Provide day-to-day technical support to employees on network infrastructure, desktop systems and first level support for office equipment (printers and scanners).
• Monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.
• Responding in a timely manner to service issues and requests
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Provide basic training and guidelines for new staff member
• Server and O365 Administration
• Other duties as assigned by Supervisor

Requirements

• Diploma/Degree in IT / Equivalent IT Certificate from a recognized college.
• Must have good knowledge of computer hardware and software.
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