As an onsite engineer, you’ll represent Cyclone at our customer sites whilst providing Level 1 and Level 2 support for software, hardware and network issues. Tasks will be raised with you directly by end users at the site, and others will come from the national service desk or be at the request of senior engineers and account or project managers.

We’re looking for someone who will be proactive and engage with customers on their site, to see issues through to resolution, to make suggestions to improve user experiences, and to take a constructive approach to handling any risks or blockers.

You’ll have the backing of your colleagues and close guidance from local seniors, as well as a national team of experts – meaning loads of support and advice available at your fingertips. Our service coordinator makes sure you have all you need to succeed.

What you’ll do:

You’ll be assigned to one of our sites in the Wellington region, and will be the main representa...