Qualifications Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience andpractical application is evident 3+ years service delivery management experience Must have work experience in Incident management and Root Cause Analysis Certified on ITIL Advantage would be held for someone with experience working on Service Now Understanding of Agile Methodologies Responsibilities Devops and Support: Apply problem solving skills to solve technical problems on existing applications Take ownership for developing advanced design thinking and problem solving skills in preparation for greatercomplexity / changing / evolving tech Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenancepatches) for enterprise wide applications Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production fortech products and Services Provide inputs into application documentation for end...