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Support engineer for the European Block chain Services - 4792

🏢
VASS
📍 Brussels, Belgium
📍
Location Brussels
📅
Posted June 04, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

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Job Description

CV submission deadline: 22/07/2024

Service delivery mode: On-site 

We are seeking a talented and experienced Support engineer for the European Block chain Services to work for our client in Brussels , Belgium . 

Job Responsibilities: 

  • Work with engineering and devops team to ensure 24x7 availability of service offerings.
  • Create and maintaining the Tickets in our ticket system and follow ITIL best practices.
  • Create and update knowledge base for the known issues.
  • Provide L1, L2 support and troubleshoot application and infrastructure issues.
  • Send out the notifications to users in case of downtime during business hours.
  • Trigger investigations (registration of problems) in order to identify root causes and prevent potential impacts on the application.
  • Provide stand by support when required.
  • Support, and document automated build and configuration mana...

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    📍 Location Details

    🌆
    City
    Brussels
    🗺️
    Country
    Belgium
    🚗
    Commute
    Local Area

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