Description

Summary Description: Position is responsible for providing customer support to internal and external customers through execution of the department’s objectives and tactical plans for our corporate business growth. Position will proactively address service issues and customer concerns with the ability to react and effectively working with manager when responding to customer needs. Position is responsible for ensuring customer orders are shipped on time and in full servicing our customer with excellence. Key Accountabilities:  Responsible for timely and accurate order management assigned to Region Commercial Team, communicating directly with the account’s buyers.  Perform daily audit of open orders, including research and rescheduling of orders that are still open from previous day.  Review orders for completeness and accuracy. Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, approval to ship close-date...