Supports for Supply Chain Customer Engagement of customers in close collaboration with colleagues

Works in close collaboration & complementary to Trade and the Senior Customer Engagement Coordinators

Execute for segmentation actions in conjunction with Trade

Partake in SC collaboration strategy, joint scorecards & cost to serve improvements, coordinating internal & external stakeholders

Is a key enabler of building relationship for customers concerning the Order-to-serve processes

Proactively engages customers to deliver effective communication & continuous improvements

Liaises with Trade & O2S functions to drive service levels, optimal cost to serve & satisfaction of customers

Creates positive customer experience, providing added-value at every c...