Mars: Where your Tomorrow Starts Today!

Mars is a family-owned business that has been making products for people and their pets for more than 100 years. We’re behind some of the best loved brands in the world including MARS®, SNICKERS®, EXTRA®, ECLIPSE®, PEDIGREE®, WHISKAS®, DOLMIO®, BEN’S ORIGINAL ® MASTERFOODS ® and ROYAL CANIN® we are dedicated to making a positive impact on people and the planet.

Join us in building a sustainable future where people, communities, and the planet can truly thrive.

Reporting to the Customer Service Manager you will be the key liaison between both our internal and external customer enquiries, assist with order placement, changes, returns and cancellations.

What you’ll do:

• Respond to consumer enquiries/feedback in professional and courteous manner.

• Maintain communication and closure of incidents to business and consumer/ customer satisfaction.

• Processing promoti...