Job Purpose

Execute effective oversight of vehicle licensing operations by monitoring and ensuring regulatory compliance, coordinating with service centers to resolve transaction issues, handling customer complaints, managing vehicle recall campaigns and impound applications, providing technical support for inspections, and preparing performance reports.

Roles And Responsibilities

Operations

• Follow up on the progress of vehicle licensing procedures and ensure compliance with the approved regulations and regulations
• Coordinate with service centers, customer happiness centers, and agencies to address matters that hinder the completion of transactions.
• Handle complaints and requests received through the Authority's official channels related to vehicle licensing transactions.
• Provide support service to all service centers (Customer Happiness Centers, Service Provider Centers) according to the authorities Awarded, polic...