We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
The Supervisor of Service Operations provides leadership and operational oversight for a team of claim processors supporting Medicaid Claims Operations. This role is responsible for driving performance against health plan and state-required metrics while fostering a high-performing, engaged team. The ideal candidate brings strong operational leadership, a continuous improvement mindset, and the ability to translate business priorities into daily execution.

Key Responsibilities