**Job Title:** Security Command Center Supervisor

**Overview**
We are seeking an experienced **Security Command Center Supervisor** to lead our 24/7 monitoring and dispatch team. This position ensures that alarms, cameras, and calls are handled quickly, accurately, and professionally, and that all dispatch procedures are followed.

**Key Responsibilities**

**Team Leadership**

+ Supervise SOC operators and dispatchers on shift
+ Manage scheduling, coaching, and performance feedback
+ Support a professional, team-focused work environment

**Dispatch & Monitoring**

+ Oversee alarm, CCTV, and access control monitoring
+ Ensure fast and accurate dispatch of security officers and emergency services
+ Verify that all events are logged and handled according to procedures

**Incident Management**

+ Direct operators during incidents and emergencies
+ Make escalation decisions and notify the appropriate stak...