Current Employees:

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The Supervisor, Patient Experience (H) provides general oversight of the patient care experience. The incumbent ensures that medical services are coordinated in a timely, accurate and courteous manner according to established guidelines.


CORE JOB FUNCTIONS:
+ Provides leadership, education, and orientation to all patient experience specialist staff.
+ Monitors daily staff productivity and communications results, discrepancies, and solutions.
+ Strategizes with leadership to identify and improve patient care services.
+ Manages a time...