As the Supervisor - Operations (Small Parcel), you will supervise one or more departments within a warehouse operation including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of the warehouse. You will report directly to a Manager or Senior Manager Operations. You will train, coach and council associates, and can have at least 2 or more direct reports. You will comply with operational, audit, safety, and all other company policies. You will focus on meeting customer requirements. You will contribute to the development of processes and procedures.

**Responsibilities:**

+ Coordinate employee work assignments to achieve inbound and outbound service requirements
+ Direct achievement of performance objectives related to productivity, quality, service, and safety
+ Monitor workflow, work completed, error rates and related metrics and takes corrective action
+ Ensure procedures are observed, implemented, and enforced